Smarttripen Pty Ltd
Terms & Conditions
Last updated: 1 January 2026
These Terms & Conditions govern your use of smarttripen.com.au and the advisory services provided by Smarttripen Pty Ltd (ABN 42 659 847 123) ("Smarttripen", "we"). By accessing the website or submitting a form, you agree to these terms.
1. About us
Smarttripen Pty Ltd is a private company incorporated in 2019 in New South Wales, Australia, with registered office at Level 14, 60 Margaret Street, Sydney NSW 2000. ABN 42 659 847 123. ACN 659 847 123. Authorised representative under AFSL 512 745.
2. Nature of our services
Smarttripen provides general information and administrative assistance regarding Australian federal, state and territory government programs, including tax offsets, grants, rebates and social payments. We are not a government agency. Eligibility for any program is determined solely by the competent Australian authority (Australian Taxation Office, Services Australia, state agencies, etc.).
3. No financial or tax advice
Unless we have entered into a specific written engagement, the information provided on this website and during free consultations is general in nature and does not constitute personal financial product advice, legal advice or tax advice. You should consider your own situation before acting on any information.
4. Fees
Our initial eligibility check and consultation are provided free of charge. Where you choose to engage us for paid services (for example grant application preparation or tax return lodgment), fees will be agreed in writing before any work commences, in accordance with Australian Consumer Law.
5. Your obligations
You agree to provide accurate, complete and up-to-date information. You are responsible for the truthfulness of any information submitted to government authorities through our services.
6. Intellectual property
All content on smarttripen.com.au (text, graphics, logos, icons, design) is owned by or licensed to Smarttripen Pty Ltd and is protected by Australian and international copyright laws. You may not reproduce, distribute or create derivative works without our prior written consent.
7. Limitation of liability
To the maximum extent permitted by law, Smarttripen is not liable for any indirect, incidental or consequential loss arising from the use of our website or services. Nothing in these terms excludes or limits rights you have under the Australian Consumer Law that cannot lawfully be excluded.
8. Governing law
These Terms are governed by the laws of New South Wales, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of New South Wales.
9. Contact
Smarttripen Pty Ltd, Level 14, 60 Margaret Street, Sydney NSW 2000, Australia. Email: hello@smarttripen.com.au. Phone: +61 2 8330 4217.